Terms of Use

Who provides Trig

Trig is provided by Uslužnički obrt „2H“, Zenica, Bosnia and Herzegovina. Contact: support@thetrig.app.

Your licence to use the app is Apple’s Licensed Application End User License Agreement. These terms add to it and describe Trig and Trig Pro specifically. If the two conflict, Apple’s agreement governs the licence itself and these terms govern everything else. Consumer law that cannot be waived prevails over both.

What Trig does, and its limits

Trig helps you identify mapped peaks, view terrain and explore 3D panoramas. Its labels and terrain are estimates based on geographic data, your device’s sensors and the viewpoint you set. Names, heights, positions, heading and visibility can be incomplete or wrong. A peak being “visible” in Trig means the elevation model shows a clear line of sight; it does not prove you can see it through buildings, trees, cloud or darkness.

Trig is not a navigation or safety tool. It does not replace route planning, a map and compass, local information or emergency services. A label or a rendered slope is not evidence that a route is safe or accessible. Stop somewhere safe before using the camera.

Camera height matters. If you are above the ground, for example at an upstairs window, set your observer height in Trig. Terrain-backed AR currently covers roughly 56° south to 60° north; worldwide peak names do not mean worldwide terrain coverage, and local gaps can occur.

Offline regions

Offline regions are part of Trig Pro. A saved region includes maps, terrain and peaks for the area you select plus a 30 km scan range around it, at the map detail you choose. It does not include every map zoom level, terrain beyond that range, or the optional 100 km panorama extension. Check that a region shows as ready before you rely on it without a connection. Device storage, software updates and the availability of source data can affect saved regions.

Regions saved while Pro is active stay on your device after a subscription ends. Without Pro you cannot save new regions or refresh existing ones, but you can delete them at any time under Settings → Saved regions.

Trig Pro and payment

Trig Pro unlocks 3D summit panoramas, terrain palettes, the sun and moon paths and offline regions. Monthly and yearly Pro are auto-renewable subscriptions. Lifetime is a one-time purchase that does not renew. The price in your currency is shown by Apple before you buy. Pro has no free trial and is not shared through Family Sharing.

Apple processes all payments. Subscriptions renew automatically unless you cancel at least 24 hours before the end of the current period, in your Apple Account’s subscription settings or from Trig under Settings → Trig Pro. Cancelling stops future renewals; access continues until the end of the period you paid for. Deleting Trig does not cancel a subscription. See how to cancel a subscription.

You can restore purchases with the Apple Account that made them, from Settings → Trig Pro → Restore. Refunds for App Store purchases are requested from Apple and depend on Apple’s process and your legal rights. See how to request a refund.

Data and acceptable use

Our Privacy Policy explains how information is handled. Trig includes map, peak and terrain data from third parties; their credits and licences are listed in the app under Settings → About. Buying Pro does not transfer ownership of that data or change its licences.

Use Trig lawfully and respect other people’s rights. Do not present a Trig result as a surveyed or safety-certified measurement.

Changes, support and ending

We improve Trig over time, and features may be added, changed or, where a data source or platform disappears, removed. Features you have paid for will not be taken away during a period you have already paid for, and a lifetime purchase keeps the Pro features that exist when a change is made or an equivalent. If we change these terms in a way that affects you, we announce it on this page and in the app at least 30 days before it takes effect, and we announce it in the app’s release notes. Continuing to use Trig after that date means you accept the new terms; if you do not, cancel your subscription before the change takes effect.

Support is provided by email at support@thetrig.app in English, Bosnian and German. We answer as soon as we reasonably can, but we promise no response time. We may stop providing Trig entirely; if that happens, we announce it at least three months in advance where possible, and active subscriptions are not renewed beyond that date.

You can stop using Trig at any time by cancelling any subscription and deleting the app. We may end your access to Pro if you use Trig unlawfully or to the detriment of others; your right to a refund in that case follows Apple’s process and your legal rights.

Liability and law

We provide Trig with reasonable care, but its results are estimates and its data comes from third parties, as described above. Decisions you take in the terrain are yours. We are liable without limit for intent, gross negligence, and injury to life, body or health caused by us. Otherwise our liability is limited to damage that is typical and foreseeable for an app of this kind, and we are not liable for loss caused by relying on Trig in place of navigation, local information or safety equipment, to the extent the law allows such a limitation.

These terms are governed by the law of Bosnia and Herzegovina. If you are a consumer living in the European Union, the European Economic Area or another country whose consumer law grants you stronger protection, that protection remains yours, and you may bring claims before the courts of the country where you live. If you have a problem, write to us first; most issues are solved by email.

Nothing in these terms limits rights you have under consumer law that cannot be limited by contract.

Languages

These terms are published in English, Bosnian and German. If the versions differ, the English version applies.